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Frequently asked questions

Everything you need to know about our aquariums, fish tanks, shrimp tanks, reptile enclosures & jellyfish habitats. Please check this FAQ first before contacting us.

General Questions

Bubble Bay specializes in premium aquariums and enclosures for all types of aquatic and reptile life. Our collection includes freshwater fish tanks, saltwater marine aquariums, nano shrimp tanks, specialized reptile terrariums, and mesmerizing jellyfish habitats. Whether you're a beginner or an experienced aquarist, we have the perfect setup for your needs.

Absolutely! We offer a wide range of beginner-friendly aquarium kits that come complete with filtration, lighting, and easy-to-follow setup guides. Our starter fish tanks and shrimp tanks are designed for hassle-free maintenance, and our team is always available to guide you through your first setup.

Yes! Bubble Bay provides custom aquarium design services for both residential and commercial spaces. From bespoke reef tanks to large-scale reptile enclosures, our experts can create a tailored solution. Contact our team for a consultation and quote.

Fish Tanks

Tank size depends on the type and number of fish you plan to keep. As a general rule:

  • Betta / Small Tropical: 5-10 gallons minimum
  • Community Freshwater: 20-40 gallons
  • Goldfish: 20+ gallons (they grow large!)
  • Marine / Reef: 40+ gallons for stability
  • Cichlids: 55+ gallons depending on species

Always research your specific fish species' needs. Our team can help you choose the right tank size.

Most of our complete aquarium kits include high-quality filtration systems suitable for the tank size. We offer hang-on-back filters, canister filters, and internal filters depending on the model. For larger or specialized setups, we also sell premium standalone filtration equipment.

Regular maintenance keeps your fish healthy:

  • Weekly: Test water parameters, clean glass
  • Bi-weekly: Partial water change (10-25%)
  • Monthly: Filter maintenance, gravel vacuum
  • As needed: Algae removal, decor cleaning

Our maintenance kits and water testing supplies make this process simple and efficient.

Shrimp Tanks

Shrimp tanks require specialized setups because shrimp are more sensitive to water parameters. Key differences include:

  • Sponge filters (shrimp-safe, no suction hazard)
  • Live plants for biofilm and hiding spots
  • Stable parameters with minimal fluctuations
  • Pre-cycled mature tanks (minimum 1 month old)

Our nano shrimp tanks are specifically designed with these requirements in mind.

We recommend starting with Neocaridina (Cherry Shrimp) as they are hardy, colorful, and breed easily. Other great options include Amano Shrimp (excellent algae eaters) and Ghost Shrimp (very affordable). For experienced keepers, we offer Caridina varieties like Crystal Red and Taiwan Bee shrimp.

Yes, but choose shrimp-safe tank mates. Small peaceful fish like tetras, rasboras, and otocinclus catfish generally coexist well. Avoid large or aggressive fish like cichlids, goldfish, and bettas (though some peaceful bettas may work). Always provide plenty of hiding spots and moss for shrimp safety.

Reptile Tanks

Bubble Bay offers a comprehensive range of reptile terrariums and vivariums including:

  • Glass terrariums for geckos, snakes, and lizards
  • Front-opening enclosures for easy access
  • High-humidity setups for tropical species
  • Arid/desert tanks with proper ventilation
  • Custom-built paludariums (water + land)

All our reptile tanks are escape-proof and designed for optimal heat and humidity retention.

Yes! Reptiles need species-appropriate lighting:

  • UVB Lighting: Essential for most lizards and tortoises for vitamin D3 synthesis
  • UVA Lighting: Promotes natural behaviors and appetite
  • Basking Bulbs: Provide heat gradients for thermoregulation
  • LED Plant Lights: For bioactive/vivarium setups

We stock a full range of reptile lighting and heating equipment from trusted brands.

Humidity control depends on your reptile species:

  • Use a quality hygrometer to monitor levels
  • Mist daily or use an automatic misting system
  • Add a water dish large enough for soaking
  • Use moisture-retaining substrates (coco fiber, sphagnum moss)
  • Partially cover ventilation to retain humidity if needed

Our reptile care kits include all the essentials for maintaining perfect habitat conditions.

Jellyfish Tanks

A kreisel tank is a specially designed circular aquarium that creates a gentle, continuous water flow. Unlike traditional tanks with corners and sharp edges, kreisel tanks keep jellyfish suspended in the water column, preventing them from getting stuck or injured. Our jellyfish habitats use advanced flow systems to mimic ocean currents.

With the right equipment, jellyfish are surprisingly manageable! Key care points:

  • Stable salinity (specific gravity 1.023-1.025)
  • Temperature between 18-22°C (64-72°F)
  • Specialized jellyfish food (brine shrimp, powdered plankton)
  • Regular water changes (10% weekly)
  • No sharp objects or strong currents

Our jellyfish starter kits include everything you need for successful jellyfish keeping.

We offer several beginner-friendly jellyfish species including Moon Jellyfish (Aurelia aurita), Upside-Down Jellyfish (Cassiopea), and Atlantic Sea Nettles. All our jellyfish are aquacultured (tank-raised) and acclimated to captive conditions. We provide full care sheets with every purchase.

Shipping & Delivery

We use specialized live animal shipping protocols:

  • Insulated boxes with heat/cool packs as needed
  • Oxygenated breather bags for fish and shrimp
  • Fast shipping (1-2 day delivery options)
  • Live arrival guarantee on all livestock
  • Tracking provided for every order

We only ship livestock Monday through Wednesday to avoid weekend delays.

We offer a 30-day return policy on all non-livestock items. Dry goods, equipment, and decor can be returned in original packaging. Livestock is covered by our Live Arrival Guarantee — if your animals arrive deceased, contact us within 2 hours with photos for a replacement or refund. Custom tank builds are non-refundable but include our workmanship warranty.

Yes! Bubble Bay provides professional aquarium installation in select areas. Our services include tank placement, filtration setup, aquascaping, water conditioning, and livestock introduction. We also offer ongoing maintenance contracts for commercial and high-end residential setups. Contact us to check service availability in your area.

Still Have Questions?

Our aquatic experts are here to help! Reach out for personalized advice on tanks, livestock, and equipment.

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